- If our Check-In/Out timing does not suit your holiday program, kindly inform us about the
same. Necessary room allotments can be arranged on prior information, subject to
availability, and may be chargeable by us directly.
- Cancellation or Alteration in bookings is entertained. But prior information is required at
least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or
Amendment Policy.
- Please carry a valid government issued photo identity and address proof with you for Check-
In Procedure. PAN Card is not accepted as a valid Identity Card.
- The Credit/Debit Card Holder should be one the travellers, if you have booked with us using
any one of the later.
- We reserve the right to cancel or modify reservations where it appears that a customer has
engaged in fraudulent or inappropriate activity or under other circumstances where it
appears that the reservation contains or is resulted from a mistake or error.
- We may charge compulsory gala dinner supplement on Christmas / New Year’s event or
other festive periods. The needs to be cleared seperately.
- Breakfast timings are 7:30 – 10:30 am henceforth all requests will be chargeable.
Cancellation Policy
Between 8 to 15 days – 25% of the total booking amount will be charged.
Between 4 to 7 days – 50% of the total booking amount will be charged.
Between 1 to 3 days – 100% of the total booking amount will be charged
Amendment Policy
Amendments will be treated as cancellation.
Any refund will take at least 15 days to process.
